WHO WE ARE AND WHAT INFORMATION WE COLLECT

At SOLUCIONES DE TRÁFICO S.A.S., a legally registered company in Colombia and owner of the website www.solucionesdetrafico.co, we are committed to protecting the personal data of our users, visitors, and clients. This Privacy Policy outlines the terms under which we collect, use, store, and protect personal information gathered through our website.The information we may collect includes:

• Full name.
• Email address.
• Name of the company or entity the user belongs to.
• Contact phone number.
• City or geographic location.
• IP address and technical data of the accessing device.

Information about your browsing on the website: pages visited, searches performed, posts, completed forms, referring and destination URLs, browser type, and operating system.This information is collected directly through contact and subscription forms, or automatically through web analytics and tracking tools.

PURPOSE OF DATA PROCESSING

The personal data collected will be used solely for the following purposes:To provide timely and personalized responses to inquiries, requests, or comments made through the website.To establish direct communication with the user regarding products, services, promotions, or relevant and useful information.To monitor website traffic and analyze the browsing experience in order to improve our content, services, and platform functionality.To generate statistical analyses and market studies without directly identifying the data subjects.To comply with applicable legal or contractual obligations.

AUTHORIZATION AND CONSENT OF THE DATA SUBJECT

The processing of personal data is carried out only with the prior, express, and informed authorization of the data subject. This authorization is obtained through a checkbox enabled in the website forms, containing the following statement:“I have read and accept the Privacy Policy and Personal Data Processing Policy of Soluciones de Tráfico S.A.S.”If the user does not check this box before clicking “SEND,” “SUBSCRIBE,” or a similar button, their data will not be stored or processed.

RIGHTS OF DATA SUBJECTS

In accordance with Colombian Law 1581 of 2012, data subjects have the right to:Access, update, and correct their personal data.Request proof of the authorization granted for data processing.Be informed about the use that has been made of their data.File complaints with the Superintendency of Industry and Commerce if they believe their rights have been violated.Revoke their authorization or request the deletion of their data when the applicable legal principles, rights, and guarantees have not been respected.To exercise any of these rights, the data subject may contact us via email at: info@solucionesdetrafico.co

INFORMATION SECURITY

SOLUCIONES DE TRÁFICO S.A.S. adopts reasonable administrative, technical, and physical measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Access to data is restricted to authorized personnel only.

CONFIDENTIALITY AND NON-DISCLOSURE OF DATA

We are committed not to sell, rent, or transfer users’ personal information to third parties, except when required by legal or judicial obligation, or when necessary for the provision of our services through strategic partners under confidentiality agreements and secure data handling.

INTERNATIONAL DATA TRANSFERS

If personal data is transferred to third countries, we will ensure that such countries provide adequate levels of protection in accordance with Colombian regulations.

CHANGES TO THE PRIVACY POLICY

SOLUCIONES DE TRÁFICO S.A.S. reserves the right to update this Privacy Policy at any time. Any changes will be published on this website, indicating the date of the latest update. Continued use of the site by the user shall constitute acceptance of such changes.

INTEGRATION INTO TERMS AND CONDITIONS

This Privacy Policy is an integral part of the Terms and Conditions of Use of the SOLUCIONES DE TRÁFICO S.A.S. website. By accepting this policy, the user also agrees to the general terms of use of the platform.Last updated: July 2025Data Controller: SOLUCIONES DE TRÁFICO S.A.S.Contact email: info@solucionesdetrafico.co